Studio Policies

Students should come prepared for each lesson with the necessary books, handouts, and a working technical setup. Lessons are conducted using Zoom. Students will need a device with a camera and microphone, along with a stable internet connection.

Students are encouraged to practice at least 15–30 minutes, three times per week to support steady progress. Advanced students and those preparing for exams may require additional practice time.

All lessons are scheduled in Mountain Time (MT) unless otherwise arranged. Students are responsible for attending lessons at the correct local time and should account for daylight saving changes, which may vary by region.

Students are eligible for up to two make-up lessons per academic year (September through June), subject to availability.

Make-up lessons are not guaranteed. If a make-up cannot be arranged, a credit will be applied to the student’s account.

Advance notice is required for all cancellations. Missed lessons without notice will be charged in full.

If the instructor must cancel, a make-up lesson will be offered or the cost of the missed lesson will be deducted from the following month’s invoice.

Students may stop lessons at any time. There are no cancellation fees; however, two to four weeks’ notice is appreciated when possible.

Parents are encouraged to assist younger students (typically under age 9) with lesson setup and maintaining focus.

Establishing a consistent practice routine at home greatly supports long-term progress.

If the instructor’s internet connection fails, a make-up lesson will be offered or a credit applied.

If a student disconnects mid-lesson and cannot return, the lesson may be considered complete unless otherwise arranged. A make-up may be offered depending on availability.

Students should test their audio, video, and internet connection before each lesson to help avoid disruptions.

Lessons begin and end at the scheduled time. Late arrivals cannot be extended beyond the scheduled lesson time.

If the instructor is late, the full lesson time will be provided.

Students may request to record their lesson for personal review. Recordings may not be shared or distributed. Instructor permission is required prior to recording.

The studio is closed on major holidays, including Christmas Day, New Year’s Day, and Thanksgiving (or the local equivalent). Additional breaks and closures will be announced in advance.

Flexible rescheduling may be available around holidays when possible.

30-minute lesson: $32.50 CAD (approx. $130–$162.50/month)
45-minute lesson: $47.50 CAD (approx. $190–$237.50/month)
60-minute lesson: $60.00 CAD (approx. $240–$300/month)

Canadian students pay via e-transfer. International students pay via PayPal. All payments are made in Canadian Dollars (CAD).

Invoices are issued at the end of each month for that month’s lessons and are due upon receipt.

Payments are non-refundable once a lesson has been taught.

New students are welcome to schedule a complimentary trial lesson before committing to ongoing lessons.

Refer a new student and receive 50% off one month’s tuition after the referred student completes their first month.

The referred student must mention your name when enrolling.

Email: Please use the contact form on the website
Phone: 1-587-410-2517

Responses are typically provided within 24–48 hours during business hours (Monday to Friday, 9:00 AM – 9:00 PM MT).

All student information, including contact details and lesson notes, is kept confidential and used solely for scheduling and communication. Information is never shared or sold.